How Laser Technologies Fueled RK Laser’s Growth Journey

RK Laser and Expert Laser, founded by Rajendra Mohta, has grown into a big player in the manufacturing of sheet metal components. For over 20 years, Rajendra Mohta has been the frontman of the laser cutting and bending industry, and it was this vital experience that laid the foundation for what would become a successful business.

The company, now handled by his son CA Kaustubh Mohta has operated under its own setup for the past four to five years, with multiple units in Pune, Bhosari, and Talawde, under the brands Expert Laser, RK Laser, and Navkar Laser.

Over the years, the company has expanded its reach to cater to clients in a wide array of industries, including automotive, special purpose machines (SPM), defense, aerospace, fitness, architecture, waste handling, green energy, and the renewable sector. The foundation of their success, however, lies in the unwavering commitment to quality, technology, and customer satisfaction.

In the midst of a COVID-19-stricken 2021, RK Laser and Expert Laser embarked on a new chapter in their journey, and it was at this pivotal moment that Laser Technologies came into the picture. The decision to purchase their first laser machine from Laser Technologies proved to be a crucial step in the company’s growth. The machine they chose, the HSG 6-kilowatt laser cutting machine, was nothing short of a game-changer. With its rigid, robust design and European components – including the source and head – the machine delivered high performance that allowed RK Laser and Expert Laser to get their operations off the ground with confidence.

This first machine didn’t just help launch their operations; it became the foundation upon which the company would build its future. Thanks to the stellar performance of the HSG machine, RK Laser and Expert Laser were able to expand their capabilities and, within a short time, grow from a single machine to a fleet of seven. Laser Technologies, with their top-tier machines and support, played an instrumental role in this growth.

But it wasn’t just the hardware that made Laser Technologies stand out; it was their approach to customer relationships. The Mohta family had a long-standing connection with Laser Technologies’ leadership, and that personal bond made a significant difference in the way business was conducted. Rajendra Mohta, having known key members of Laser Technologies like Rakesh Agarwal, Rana Pratap Singh, and Aman Singh, felt an immediate sense of trust and camaraderie. This family-like connection extended beyond just the management team, fostering deep relationships with the sales and service teams as well.

RK Laser and Expert Laser didn’t just see Laser Technologies as a vendor – they saw them as business partners. The bond was so strong that they considered Laser Technologies a part of their own organization. Laser Technologies, in turn, treated RK Laser and Expert Laser as valued members of their own extended family. The relationship was built on mutual respect and a shared commitment to success.

As RK Laser and Expert Laser expanded their operations, the support from Laser Technologies proved to be indispensable. The machines consistently delivered excellent performance, not only increasing production capacity but also enabling the company to maintain the high quality of their components. This, in turn, helped them keep their customers satisfied, which is always a top priority for the Mohta family. The machines weren’t just about processing materials; they were about delivering results that exceeded customer expectations.

In times of need, the service team at Laser Technologies went above and beyond. Whether it was resolving technical issues during the night or addressing service concerns on a weekend, the team at Laser Technologies was always there, ensuring the machines were running smoothly. The company’s service approach – focusing on keeping machines in production at all costs – became a hallmark of the relationship. RK Laser and Expert Laser were able to rest easy knowing that if any issue arose, it would be handled swiftly and efficiently.

CA Kaustubh Mohta, while appreciating Laser Technologies’ sales and service teams, states, “One of the standout principles that Laser Technologies operates by is ensuring that their sales team is always in the field while their service team remains in the office. This is a sign that the machines are performing as they should – and it’s a philosophy that RK Laser and Expert Laser deeply respect”.

He further added, “In an industry where downtime can be costly, this commitment to constant machine performance has been a critical factor in the success of their partnership”.

RK Laser and Expert Laser’s journey is a testament to the power of choosing the right business partner. With Laser Technologies by their side, the company has expanded its production capabilities, delivered high-quality products, and built lasting customer relationships. Today, RK Laser and Expert Laser don’t just view Laser Technologies as a supplier – they see them as an integral part of their success story.

As CA Kaustubh Mohta reflects on their journey, he is grateful for the support and partnership from Laser Technologies. The company’s commitment to quality, service, and customer care has been a vital factor in helping them reach new heights. Looking ahead, RK Laser and Expert Laser is excited about continuing their partnership with Laser Technologies, confident that together, they will achieve even greater success.